please accept our sincere apologies for the cancellation of today’s performance.
We will return to you the full price of the ticket, and will also be happy to help you with selecting a performance on another date. Tickets need to be returned within 7 days after the former date of the performance.
If you purchased your tickets:
- By card payment online or through credit transfer
you need not do anything; we will refund the amount automatically to your account.
- At National Theatre box offices
upon presenting the valid ticket/s we will refund the amount at one of our box offices.
- Cash on delivery
we will contact you. We can either send the amount to you through Czech Post or by means of a credit transfer to your account.
- At our contractual dealers (ColosseumTicket,Bohemia Ticket, Ticketportal)
the price will be paid back to you at the place where you purchased the ticket/s.
Should you have any questions, feel free to contact us: firstname.lastname@example.org, +420 224 901 448,
Monday – Sunday 10 am – 6 pm
Special events in the Czech language